Job Summary

New Jersey Institute of Technology is recruiting for a IT Support Specialist in Newark, New Jersey. This higher education position supports the institution through work in Technology / Student Support. The description below summarizes available employer posting details and is formatted for WPJobBoard import use.

Job Duties

• Core Role: Support the functions of Technology / Student Support within a college or university environment.
• Student/Campus Support: Serve students, faculty, staff, applicants, researchers, alumni, community members, or campus partners depending on the position.
• Operations: Maintain accurate records, coordinate communications, manage workflows, and follow institutional procedures.
• Collaboration: Work with departments, supervisors, and campus partners to improve service delivery and outcomes.
• Compliance: Support applicable university policies, regulatory expectations, data standards, safety practices, or professional guidelines.

Experience

• Technical support, help desk service, academic technology, troubleshooting, documentation, and customer service experience preferred.
• Strong communication, organization, problem-solving, and customer service skills are helpful for this role.
• Experience in higher education or a related professional setting is preferred when applicable.

Salary

Review employer posting for current compensation details.

Location

Newark, New Jersey

Application

Apply directly through the employer posting: https://njit.csod.com/ux/ats/careersite/1/home

Source Note

NJIT career site lists technology and staff opportunities.