Job Summary

American University is recruiting for a Student Services Coordinator in Washington, District of Columbia. This higher education position supports the institution through work in Student Services. The description below summarizes available employer posting details and is formatted for WPJobBoard import use.

Job Duties

• Core Role: Support the functions of Student Services within a college or university environment.
• Student/Campus Support: Serve students, faculty, staff, applicants, researchers, alumni, community members, or campus partners depending on the position.
• Operations: Maintain accurate records, coordinate communications, manage workflows, and follow institutional procedures.
• Collaboration: Work with departments, supervisors, and campus partners to improve service delivery and outcomes.
• Compliance: Support applicable university policies, regulatory expectations, data standards, safety practices, or professional guidelines.

Experience

• Student support, records, referrals, office communication, program operations, and student-centered service preferred.
• Strong communication, organization, problem-solving, and customer service skills are helpful for this role.
• Experience in higher education or a related professional setting is preferred when applicable.

Salary

Review employer posting for current compensation details.

Location

Washington, District of Columbia

Application

Apply directly through the employer posting: https://american.wd1.myworkdayjobs.com/AU

Source Note

American University staff careers page points applicants to available Workday opportunities.