Job Summary

Rowan University is recruiting for a Success Coach, Rowan Online Success in Glassboro, New Jersey. This higher education position supports the institution through work in Student Success / Online Learning. The description below summarizes available employer posting details and is formatted for WPJobBoard import use.

Job Duties

• Core Role: Support the functions of Student Success / Online Learning within a college or university environment.
• Student/Campus Support: Serve students, faculty, staff, applicants, researchers, alumni, community members, or campus partners depending on the position.
• Operations: Maintain accurate records, coordinate communications, manage workflows, and follow institutional procedures.
• Collaboration: Work with departments, supervisors, and campus partners to improve service delivery and outcomes.
• Compliance: Support applicable university policies, regulatory expectations, data standards, safety practices, or professional guidelines.

Experience

• Online student success coaching, outreach, academic support, resource referral, persistence coaching, and student records experience preferred.
• Strong communication, organization, problem-solving, and customer service skills are helpful for this role.
• Experience in higher education or a related professional setting is preferred when applicable.

Salary

Review employer posting for current compensation details.

Location

Glassboro, New Jersey

Application

Apply directly through the employer posting: https://jobs.rowan.edu/

Source Note

Rowan career site lists current roles and the user previously targeted Rowan Online Success roles.